Frequently asked questions

Name: Hôtel Sax
Address: 55 Av. de Saxe, Paris, 75007

What are the check-in and check-out times?

Check-in is possible from 3pm and check-out by 12pm.

What is your cancellation or amendment policy?

The exact conditions will be displayed at the time of booking.

Is breakfast included in the room rate?

Breakfast is not always included in the basic rate, but is available as a buffet breakfast or à la carte on request.

Can I book directly on your site? Is there an advantage to booking directly?

Yes, you can book via our official website, where the best offers are available and the booking policy is displayed at the time of booking.

Are pets allowed?

Small pets are welcome and appreciated, and everything is provided to welcome them: baskets, bowls, sweets... your four-legged friends won't be disappointed!

Do you accept pets and what are the costs?

Yes, pets (up to 12 kg) are accepted, subject to a charge of €50 per stay.

All questions about your stay

Booking, rates and payment

What payment methods do you accept?

We accept: American Express, Visa, Mastercard, UnionPay.
for cash payments:

Customers who are French tax residents can pay up to €1,000.
Non-french tax residents can pay up to €15,000.

On the Hilton booking site, the following methods of payment are accepted: American Express, UnionPay, Diners Club, Discover, JCB, Mastercard, Visa.

Do you offer special rates or packages?

To find out about our current offers, contact the hotel directly.

Are there any additional charges or taxes?

Yes, the municipal tourist tax applies (e.g. €11.80 per person per night).

Does the hotel offer special packages for special occasions?

A range of special offers are available for birthdays, honeymoons and other celebrations, and the concierge service can arrange personalised experiences on request.

Accommodation

What types of rooms do you offer?

Our categories include 'SAX' rooms (entry-level), superior categories, rooms with terrace and several signature suites. The hotel has 118 rooms and suites.

Can I book a room for more than 2 people or a family room?

Yes, we have a special family offer, as well as connecting rooms.

Can I smoke?

The hotel is non-smoking indoors, but smoking is permitted on the terraces, in the garden and on the rooftop.

Accessibility

Is the hotel accessible to people with reduced mobility?

Yes, the Hôtel Sax Paris has rooms and facilities specially designed to accommodate people with reduced mobility, in compliance with the most demanding standards.

Is the hotel accessible to people with reduced mobility (PRM)?

Yes, the establishment has access ramps, an adapted lift and PRM rooms in various categories.

Services, Catering and Well-being

Is access to the Spa and swimming pool reserved for hotel guests?

The wellness area is mainly reserved for resident customers, although a limited number of memberships may be offered under certain conditions.

Does the hotel have a restaurant, bar or 24-hour room service?

Yes, the hotel offers a bar, a main restaurant, an outdoor restaurant and the Kinugawa rooftop, as well as 24-hour room service.

What catering options do you offer, on site and in the neighbourhood?

Our main restaurant, the bar and the Kinugawa rooftop offer service until late, and there are plenty of gastronomic options in the area. For personalised recommendations, ask our concierge.

Do you have a laundry/pressing service?

Yes, a laundry/pressing service is available.

What safety equipment do you offer?

The hotel has in-room safes, smoke detectors throughout the property, a dedicated security post and a safe in the lobby. An enhanced service can be arranged on request.

Location, transport and parking

Is the hotel close to the main monuments and districts?

Yes, the hotel faces the Eiffel Tower and is a stone's throw from the Champ-de-Mars, Les Invalides, Le Bon Marché and the Rodin Museum.

How do you get to the main attractions?

The hotel is located in the 7ᵉ arrondissement, close to the Eiffel Tower, Les Invalides, Musée d'Orsay and Champ-de-Mars, and the nearest metro station is a 5-minute walk away.

How easy is it to get to airports and stations?

Yes, Duroc station is a 5-minute walk away. Charles-de-Gaulle airport (CDG) takes around 40 minutes by car, and Orly (ORY) 25 minutes.

Do you offer a shuttle service or transfers to/from the airport or station?

Yes, our concierge service can arrange transfers on request.

Can I arrive by car, and do you have a car park?

Yes, we offer valet parking, and there is a free car park in front of the hotel and an indoor pay car park (€50 per night).

Is there a valet parking service?

Of course! the hotel has a 24-hour valet service and can also organise private transfers to and from Paris airports and stations.

Business travel and events

Do you offer rooms or rates tailored to companies, business travellers or groups?

Yes. For groups or corporate rates, please contact our Sales department at
sales@hotelsaxparis.com.

Do you have meeting rooms or conference facilities?

Yes, an elegant meeting room with all the necessary equipment (screens, sockets, Wi-Fi, coffee machine) is available.

Do you have a photocopying/printing service or a business centre?

Yes, our concierge service can help you with photocopying, printing and other business services.

Conclusion:

SAX Paris, more than a hotel, an icon

In a short space of time, Hôtel SAX Paris has established itself as much more than just a luxury establishment. A veritable manifesto of the new Parisian art de vivre, it embodies a contemporary vision of French elegance where tradition and audacity meet in harmony. Whether you call it SAX or Saxe, this exceptional jewel is undoubtedly one of the most desirable addresses in the French capital. Its perfect balance between discreet luxury and uninhibited creativity makes it a popular destination for both discerning international travellers and Parisians in search of unique experiences. In a Parisian hotel landscape already richly endowed with exceptional establishments, the Sax has created its own score, a unique melody that now resounds like the new soundtrack of contemporary Paris.

Frequently asked questions

All questions about your stay

SAX Paris, more than a hotel, an icon

Book your stay

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